Do I need to be technical to work with you?
Not at all. Our job is to translate between what AI can do and what your business actually needs. You bring the business knowledge — 15 years of building AI inside complex organisations means we handle the technical side completely. You just need to show up with an open mind.
How is this different from just using ChatGPT or buying an AI tool?
ChatGPT is a tool. Knowing which tools are worth using, where they fit in your specific workflows, how to build systems around them, and how to get your team to adopt them — that's the work. The tool is about five percent of the problem. The other 95% is strategy, implementation, and change management.
What kinds of businesses do you work with?
Small and mid-sized businesses with a data-generating business model — typically doing $1M–$15M in revenue with a team of 2–20 people. The specifics of the industry matter less than whether you're sitting on data you're not fully using. If your business generates data and you're not confident it's translating into revenue, we should talk.
What is the free Data Scorecard?
The Lumio Data Scorecard is a free 2-minute self-assessment that shows you which of the four data maturity stages your business is at — Collecting, Connecting, Interpreting, or Compounding — and the specific bottlenecks holding you back from the next stage. It's the fastest way to get an honest, objective picture before we talk. No email required to see your results.
What does the Strategy Session involve?
A focused 60-minute session where we review your current tools, workflows, and data — informed by your Data Scorecard results. You receive a written report identifying your top AI opportunities, ranked by impact and feasibility and specific to your business. No pitch at the end. Just an honest picture of what's possible and exactly what to build first.
How long until I see results?
Most clients see meaningful efficiency gains within the first two to four weeks of implementation. In one recent engagement, the first week identified a $780K revenue opportunity sitting undetected in the data. Full ROI on a typical engagement is usually realised within three months.
Why do you only work with a small number of clients at a time?
Because this work requires genuine attention. When you work with Lumio Advisory, you're working with us directly — not a junior analyst or an offshore team. The quality of the work and the depth of the relationship both depend on keeping the client list small.
What happens to everything you build if we stop working together?
Everything is yours. All code, systems, documentation, and frameworks built during an engagement belong to you completely. You're never locked in. That said, most clients find ongoing support valuable — not because they have to, but because the work keeps compounding.
